Hotel Receptionist

Job Description

Key Responsibilities

• Welcome guests and provide professional customer service.
• Handle hotel reservations, check-ins and check-outs.
• Respond to guest enquiries by telephone, email and in person.
• Maintain accurate guest records and booking information.
• Coordinate with housekeeping and other hotel departments.
• Handle customer complaints professionally.
• Maintain a clean and professional reception area.

Qualifications & Requirements

• Certificate, diploma or degree in Hospitality, Tourism or a related field.
• Good communication and interpersonal skills.
• Professional appearance and positive attitude.
• Ability to work under pressure.
• Basic computer skills.
• Previous hotel experience is an added advantage.

What We Offer

• Professional working environment.
• Career development opportunities.
• Competitive remuneration.
• Opportunity for professional growth.

Important Information

KAMULI Recruitment Agency connects qualified jobseekers with employment opportunities from verified employers and partner organisations. Applicants should provide accurate information and ensure that their qualifications and experience match the requirements of the position. For international opportunities, additional immigration, work permit, documentation and employer requirements may apply.